Dear Qualiticians,when I tried to think about the best gift I can bring to all of you my dear colleagues in 2015, I found nothing will be more pernicious for you than knowledge and nothing will be more pleasant for me than sharing it with you. I tried to share some of the highly credible and informative websites I use almost everyday when I need to update my information, to enrich my knowledge or to find good materials and resources in our field. I highly recommend those 20 website to be among the favorite websites visited frequently by any qualitician.
1- Institute of Healthcare Improvement (IHI):
A highly valuable website rich in its resources covering a lot of topics with main focus on healthcare improvement and its unique approach known as " Science of Improvement". Any healthcare professional not only qualiticians should make his membership and start benefiting from its online learning through IHI open school courses, white papers, IHI bundles against hospital acquired infections (HAIs) and a wide variety of other resources which can provide great help to all of us. IHI classification and trigger tool for adverse events are widely adopted and used by many healthcare organizations and professionals. IHI chapters all over the world are another unique activity supported by IHI allowing members to start activities or organize events in their healthcare organizations under the name and with the support of IHI.
This British website provides a lot of resources and educational activities with a primary focus on clinical and non clinical audits. Any healthcare professional involved or interested in this area will find great assistance in the form of guidelines, tips, forms, checklists, templates, case studies and lectures about this important subject which is one of the pillars in any healthcare quality management system.
It is the most comprehensive, informative and credible website for everything related to medication safety. It contains a wide variety of resources in different forms of articles, reports, tips, tools, reported errors, drug recalls, educational activities and publications focusing only on safe use of medications addressing the needs of different stakeholders like pharmacists, physicians, nurses and even patients and families. The updated lists of high alert medications and look-alike sound-alike medications is available and can be downloaded for free.
It is one of the most important healthcare accreditation systems but its international spread outside Canada is less if compared to JCI accreditation. The domestic website is highly informative and rich in its valuable resources not confined only to the accreditation and its standards but cover a lot of issues related to healthcare quality. Its publications is highly diversified to address different aspects of healthcare quality including knowledge sharing materials, Canadian health accreditation reports, collaborative work with other partners and the periodic publication (Qmentum Quarterly: Quality in Healthcare) in which each quarter a set of articles discussing a particular subject from different perspectives written by distinguished experts are published. In addition to this, there is the resource hub containing many valuable materials and there is the leading practices database including a lot of the best practices applied in Canadian healthcare organizations to improve patient safety and quality of care. Fortunately, full access to almost all these highly informative and credible materials is available for free.
16- World Health Organization (WHO):
18- National Network of Libraries of Medicine (nnlm.gov):
One of the most comprehensive websites providing wide variety of resources related to healthcare literacy and medical education. As the attention given to health literacy increases exponentially due to its significant impact on patient and family empowerment which is essential to provide patient and family centered care, a lot of relevant resources of high quality and different perspectives are available for free. Many important and useful websites like Pubmed, Toxnet, Medical Library Association (MLA) Clearinghouse and Medline-Plus can be easily accessed by professionals and also the public through this network.
It is the journal of National Association of Healthcare Quality (NAHQ) and it provides educational activities with CE hours in the form of quizzes following particular articles which can be used as a simple way for CPHQ re-certification. NAHQ members have full access to the journal articles while non-members are still able to read the abstract of all articles.
The journal is published by the International Society of Quality (ISQUA) Although the access of some articles is restricted to members only but non-members are still able to read the abstract of such articles and also have access to read and download many articles for free. The search can be easily done whether by date or by subject. It is highly valuable especially for those doing research or writing their master or PHD thesis.
I am sure that knowledge especially in a rapidly growing and a widely comprehensive field like healthcare quality management is endless and there are of course a lot of other valuable websites not mentioned here whether because of my humble knowledge and the limited space. I tried my best to share my humble knowledge with all my dear colleagues and to give them a brief idea about these websites but I am sure that they will be able to extract more and to enrich my knowledge by their feedback. As we learnt from Prophet Mohammed (Peace Upon Him) that the best of us is the one who is learning to gain knowledge and then share it with others, I hope that my dear colleagues will accept my simple knowledge.